Website Maintenance Plans
Your Personal Webmaster – On Call
WordPress Website Maintenance Plans As Low as $79/mo.
WHY YOU NEED A WEBSITE MAINTENANCE PLAN
Website Edits Made For You
Get help, advice, and small fixes from our support team for your website via email. You focus on your business and leave the website work to us. When you have a question, problem or need an update or image change, we have got your back. In addition to our support, we also give provide you with video tutorials within your WordPress dashboard for the tasks you perform regularly.
Website Security & Monitoring
We know you can’t afford any downtime from attacks and hacks or bugs that can impact your website. We monitor your website for you and get an instant notification if your website goes down, so you we can get it back online before anyone else notices.
Our security scans detect malware and if your website is blacklisted so we can immediately respond and help cleanup your site just in case there is ever a security breach.
Speed & Performance Optimization
A slow website will hurt your business a lot.
We tune up your website to give your visitors a fast browsing experience while also giving you a boost in your search engine results and conversion rates.
Did you know that just a single second delay can cost you up to 7% of conversions? We’ll make sure your business doesn’t suffer by speeding up your website.
Website Backups
A backup of your entire website is taken either monthly, weekly, or daily depending on your plan and stored off-site for safe keeping. If a software update fails, or your website crashes, you’re covered. We run daily backups that are always up to date so we can get your website back up and running successfully. We store your backups off-site so your data is protected even if there’s a human error, security breach, or server failure that can often destroy your backup if it’s stored on the same server as your website.
Plans & Pricing
Silver Plan
For Brochure Type Sites with Infrequent Updates- Includes Monthly Hosting ($25 value)
- Update WordPress Version
- Update WordPress Plugins
- Monthly Off-Site Website Backup
- Software Updates
- Uptime Monitoring
- Security Scans
- Performance Optimization
- Detailed Monthly Report
- 1 Hour of Website Edits / Month (Support time does not roll-over. *Overage billed at standard Gigtime rate.)
- Email Support
- Cancel Any Time
- Not Eligible for E-Commerce Sites
Gold Plan
For Sites Publishing New Content 1x Week or Less- Includes Monthly Hosting ($25 value)
- Update WordPress Version
- Update WordPress Plugins
- Weekly Off-Site Website Backup
- Software Updates
- Uptime Monitoring
- Security Scans
- Performance Optimization
- Detailed Monthly Report
- 2 Hours of Website Edits / Month (Support time does not roll-over. *Overage billed at discounted Gigtime rate.)
- Cancel Any Time
Platinum Plan
For Sites Posting New Content Daily- Update WordPress Version
- Update WordPress Plugins
- Daily Off-Site Website Backup
- Software Updates
- Uptime Monitoring
- Security Scans
- Performance Optimization
- Detailed Monthly Report
- 2 Hours of Website Edits / Month (Support time does not roll-over. *Overage billed at discounted Gigtime rate.)
- Cancel Any Time
- Manage Comments
- Priority Support
Frequently Asked Questions
Which Plan is right for me?
If you have a ‘brochure’ type website without a blog or if you have a blog but post once per month or less, then choose the Silver Plan.
If you publish new content to your site an average of once per week, choose the Gold Plan
If we publish new content anywhere from several times per week to daily, choose the Platinum Plan.
Are there any setup or cancellation fees?
You can cancel at any time. Your service will stop at the end of your current billing cycle. There are no refunds of any unused time.
If we are currently building or redesigning your website, there’s no setup fee if you are joining the maintenance program right within six months of the project.
If we built your site but it’s been over six months, there is a $99 setup fee.
If we did not build your site, the setup fee starts at $199. Contact us to get a setup fee quote.
WHAT HAPPENS IF I DON'T SIGN UP FOR A MAINTENANCE PLAN?
If you don’t sign up for our maintenance plan, a lot can go wrong. Here are just a few reasons why:
- Your site will not be optimized for performance which leads to a slow website, poor conversions, and, ultimately, poor rankings in the search engines.
- Your site’s software (WordPress), theme, and plugins will quickly be outdated which is the biggest cause of website hacks.
- You will not have backups of your website so if your site gets hacked, you could lose all your content plus your search engine rankings.
- Finally, you won’t have a trusted webmaster on-call to help you with quick updates, edits, and other issues.
DOES MY MONTHLY SUPPORT/UPDATE TIME ROLL OVER?
No. Support time does not rollover if you do not use it.
WHAT IF I NEED UPDATES THAT REQUIRE MORE THAN MY ALLOTED MONTHLY TIME?
We will always strive to get your updates done as quickly as possible. If you have a large amount of updates that will require more time, we’ll give you an estimate and do that at our hourly rate. If you’re signed up for either our Gold or Platinum plan, you get a 50% discount on our hourly rate.
WHAT HAPPENS IF MY WEBSITE GETS HACKED?
If your website should get hacked or breached while you’re on one of our plans – we will take care of cleaning up your site or restoring it from a backup and getting the site cleared up with Google. Note: To date, we have had ZERO hacks or breaches with any websites using our maintenance plans.
Our Services
Legal / Technical